Termos do serviço

Welcome to Sterloo! The terms “we,” “us,” and “our” refer to Sterloo. Sterloo operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). Sterloo uses Shopify technology, which allows us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 — OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that product colors or appearance may differ from how they appear on your screen due to the type of device used to access the store and your device’s settings and configurations.
We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as those displayed or illustrated in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. Sterloo reserves the right to accept or reject your order for any reason, at its sole discretion. Your order will not be considered accepted until Sterloo confirms acceptance. Payment must be received and processed before an order is accepted. Before submitting your order, please review it carefully, as Sterloo may not be able to fulfill cancellation requests once the order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time the order was placed.
Your purchases are subject to return or exchange only in accordance with our Refund Policy.
You represent and warrant that purchases made by you are for personal or household use only and not for commercial resale or export.

SECTION 4 — PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, posted prices do not include taxes, shipping, handling, or customs or import fees.
Prices posted in our online stores may differ from prices offered in physical stores or other online or third-party-operated stores. From time to time, we may offer promotions on the Services, which may affect pricing and are governed by separate terms and conditions. In the event of a conflict between the terms of a promotion and these Terms, the promotion terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete transactions and contact you as needed.
You represent and warrant that (i) the credit card information provided is true, correct, and complete; (ii) you are authorized to use the credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay all charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 — SHIPPING AND DELIVERY
We are not responsible for shipping and delivery delays. All delivery times are estimates only and are not guarantees. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. When we transfer products to the carrier, title and risk of loss pass to you.

SECTION 6 — INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and the design, selection, and arrangement thereof, are owned by Sterloo, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Services only for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting any license or other rights to you under any patent, trademark, copyright, or other intellectual property of Sterloo, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. Sterloo reserves all rights not expressly granted herein.
The Sterloo name, logo, product and service names, designs, and slogans are trademarks of Sterloo or its affiliates or licensors. You may not use these trademarks without prior written permission from Sterloo. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are trademarks of their respective owners.

SECTION 7 — OPTIONAL TOOLS
We may provide you with access to customer tools offered by third parties as part of the Services, over which we have no monitoring, control, or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement. We have no liability arising from or related to your use of third-party optional tools.
Any use by you of optional tools offered through the website is entirely at your own risk, and you should ensure that you are familiar with and approve the terms under which such tools are provided by the relevant third-party provider(s).
We may also offer new features through the Services in the future (including the release of new tools and resources). Such new features shall also be considered part of the Services and shall be subject to these Terms of Service.

SECTION 8 — THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to third-party websites (including embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access third-party materials or websites, you do so at your own risk.
We are not responsible for any harm or damages related to your access to third-party websites, or your purchase or use of products, services, resources, or content on third-party websites. You should carefully review third-party policies and practices and ensure that you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately describes Shopify’s relationship with your store and must not be removed or modified.]
Sterloo uses Shopify technology to provide the Services. However, any sales and purchases made in our store are conducted directly with Sterloo. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and Sterloo, including any injury, damage, or loss arising from products or services purchased. You expressly release Shopify and its affiliates from any claims, damages, or liabilities arising from or related to purchases and transactions with Sterloo.

SECTION 10 — PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy, which you can view here, and certain personal information may also be subject to Shopify’s Privacy Policy, which you can view here. By using the Services, you confirm that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information related to your access to and use of the Services in order to provide and improve them. Information you submit through the Services will be transmitted to and shared with Shopify and with third parties that may be located in countries other than your country of residence in order to provide services to you. Please review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 — FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial use.
You further represent and warrant that (i) you own or otherwise control all rights to the Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting the Feedback; and (iii) the Feedback complies with these Terms. We are under no obligation to maintain Feedback in confidence, to pay compensation for Feedback, or to respond to Feedback.
We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable or in violation of intellectual property rights or these Terms.
You agree that your Feedback will not violate any rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene material, or contain any malware that could affect the operation of the Services. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of Feedback. You are solely responsible for any Feedback you provide and its accuracy. We assume no responsibility or liability for Feedback posted by you or third parties.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

SECTION 13 — PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not use the Services, directly or indirectly, to: (a) engage in any unlawful or malicious activity; (b) violate any international, federal, provincial, state, or local laws or regulations; (c) infringe or violate our intellectual property rights or those of others; (d) harass, abuse, insult, harm, defame, slander, disparage, intimidate, or injure any of our employees or any other person; (e) submit false or misleading information; (f) upload or transmit material that does not comply with these Terms; (g) transmit unsolicited advertising or promotional material, including spam or chain messages; (h) impersonate any person or entity; or (i) engage in any conduct that restricts or inhibits any person’s use of the Services or may cause harm or liability to Sterloo, Shopify, or users.
You also agree not to: (a) upload or transmit viruses or malicious code; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track personal information of others; (d) engage in spam, phishing, scraping, crawling, or data extraction; or (e) interfere with or bypass security features of the Services or related websites. We reserve the right to suspend or terminate your account at any time without notice if we determine you have violated these Terms.

SECTION 14 — TERMINATION
We may terminate this agreement or your access to the Services at our sole discretion at any time without notice. You will remain responsible for all amounts due up to the termination date.
The following sections survive termination: Intellectual Property, Feedback, Termination, Warranty Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provisions which by their nature should survive termination.

SECTION 15 — DISCLAIMER OF WARRANTIES
Information provided through the Services is for general informational purposes only. We make no warranties regarding accuracy, completeness, or usefulness. Any reliance you place on such information is strictly at your own risk.
EXCEPT AS EXPRESSLY STATED BY STERLOO, THE SERVICES AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THESE DISCLAIMERS MAY NOT APPLY TO YOU.

SECTION 16 — LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STERLOO, ITS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND SHOPIFY AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Sterloo, Shopify, and their affiliates, officers, directors, employees, agents, licensors, and service providers from any claims, damages, liabilities, or expenses arising from your violation of these Terms, applicable laws, or third-party rights. We may control the defense and settlement of such claims at your expense.

SECTION 18 — SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain valid and enforceable.

SECTION 19 — WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision shall not constitute a waiver. These Terms and any policies posted constitute the entire agreement between you and us, superseding prior agreements. Ambiguities shall not be interpreted against the drafting party.

SECTION 20 — ASSIGNMENT
You may not assign these Terms without our prior written consent. We may assign these Terms without notice.

SECTION 21 — GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws and courts of the jurisdiction in which Sterloo is established.

SECTION 22 — HEADINGS
Headings are for convenience only and do not affect interpretation.

SECTION 23 — CHANGES TO TERMS OF SERVICE
You may review the most current version of the Terms at any time on this page. We reserve the right to update or modify these Terms by posting changes on our website. Continued use of the Services constitutes acceptance of such changes.

SECTION 24 — CONTACT INFORMATION
Questions regarding the Terms of Service should be sent to hello@sterloo.com.

Contact details:
Sterloo
hello@sterloo.com